Have you seen the Olympic ski jumpers doing those twisting jumps five storeys into the air and land perfectly on an angle I’d be scared to walk down? I’ve been captivated by the incredible achievements of the Olympic athletes. And when I see the interviews with them, they all seem so positive and grounded, whether they’ve just placed or actually won a gold medal. How do these people do what they do with such focus and balance as professionals and as real people?

The father and sometime coach of four-time Canadian Women’s Hockey Team athlete Jennifer Botterill, Dr Cal Botterill (sports psychologist for Olympic athletes and the NHL) recently helped create a study called “12 Key Questions for Young Athletes”. I thought the conclusions in the study could apply equally to my organizing and productivity clients as to athletes who want to stay focused and on top of their game:

• Be clear about why you do what you do – know what your goals are. “Wanting to perform for others can be a powerful motivator and focus… Perform with a clear mind and an unburdened heart. Don’t let guilt (unintentional or not) develop from privileges you have been provided.”
• Make rivalries positive – don’t compare yourself to others “Wayne Gretzky became Canada’s leader in hockey because he loved playing the best. As a player, captain, and now manager and leader, Wayne loves positive rivalries… He knew playing the best brought out the best in him.”
• Get to know yourself better. “Olympic Diving Gold Medalist Sylvia Bernier believe good psychology can help you develop in all the other areas. Game plans can help you focus and execute strategies. Psychology can help you to get to know yourself better and develop a strong perspective.”

Stay balanced and focused and good things happen. Learn from the people who are going for the gold.

My friends and colleagues in Vancouver have been talking non-stop about the latest real-estate innovation to hit our expensive city: “microlofts”, 270 square feet of compact urban living roughly equal in size to two parking spaces.

In an Olympic-frenzied city with some of the most expensive real estate in the world, I guess it was inevitable that people would start living in accommodations that combine your sink, toilet and shower into a single “washroom enclosure”. But the question on everyone’s lips is “how do you organize your stuff to actually live in such a small space?”

When the CBC interviewed me about this topic, I noted that in a perfect world where you have as much space as you could possibly need, you would just keep everything. But for most of us, organizing our living spaces means making choices. What do you really need? What do you actually use? And what do you just have around because of emotional attachment or memory?

For those of us who don’t live in spacious mansions, these are very practical questions. One way to face it is to ask yourself, what would I keep if I could only have 100 items? Would I keep my Wii? All the DVDs I’ve collected but never actually watch? How many sets of cutlery do I need? Which is more important: that set of coasters that I bring out for company twice a year, or my toothbrush (well, I hope you’d choose the toothbrush, but it’s your choice…)?

We’re moving into smaller spaces and as a result, self-serve storage is a booming industry. It’s not just people shifting gears in a tough economy; many retired residents are moving from 2000 or even 5000 square feet homes into rooms roughly equivalent to in space to these microlofts – and they’ve acquired decades worth of stuff.

But if you’re paying for a storage locker after you downsize, how much would that extra $200 or $300 per month buy you in rent or a mortgage? If you’ve filled up your garage so you have to pay for a parking pass for your car to park on the street, how much are you paying every month for stuff that you might never use?

When I’m working with my professional organizing clients, helping them through the downsizing process is often a cathartic kind of process. They realize what is really important to them. At the same time, they learn how to make smarter decisions about how they use their space. For instance, in smaller spaces, you learn how to turn your coffee tables and ottomans into dual-use pieces and find places for hidden storage.

It’s often a challenge at the beginning, but in the end, they realize better value and a better standard of living from their homes than they ever had before.

In this latest “Organizing Tips from Successful People” segment, Managing Editor Timothy Renshaw of the award-winning weekly news source, Business in Vancouver explains below how we need to prepare as though we’re in a marathon – because in some ways, that’s what our lives are.

What is your biggest challenge when it comes to staying organized?
Staying in the here and now is a challenge. Also, focusing on one task at a time without being overwhelmed by major projects. You have to train the mind to prevent it from being distracted by worries about the future or regrets about the past.

How do you manage your schedule?
I start early. You have to execute the plan mapped out the night before. Deliver on commitments, but if you are unable to deliver on those commitments, inform everyone who will be affected by the situation and reschedule another delivery date. Break large projects into daily digestible pieces.

How do you define work-life balance?
It’s embracing work and play with equal enthusiasm, inspiration and energy.

Can you think of a time when being organized helped you seize an opportunity?
Meaningful and valued jobs, promotions and relationships have all resulted in some way from being prepared, paying attention and being interested.

Do you have a system for staying organized? If so, what is it?
I make lists and complete them every day. You need to structure a daily routine that includes some form of physical activity and mental meditation. This is a marathon: you have to be in top physical and mental shape to deliver good results.

Aside from that, you have to be candid and open in all your communications. Be clear and concise. Don’t waste people’s time. Be courteous. Be authentic.

Finally, take action. Don’t dither.

How do you manage and organize yourself on your computer or online?
(social networking, calendars, address books, email, etc).
I organize through calendars and e-mail.

Paper or digital organizer (daytime vs blackberry/iPhone) and why?
Paper. No batteries and no moving parts means no system failures.

I’m often asked, “As a professional organizer, is it easier for you to let things go? You must not have any junk or knick knacks because you’re the expert in getting rid of clutter.”

That’s mostly true, but not the whole story.

Often we hold onto things based on the emotional value they provide, which they spark in our memories. Sometimes the object reminds us of an intention to do something. Other times, we just don’t want to get rid of something we spent money on, whether or not it is actually useful in our lives.

My clients are asked to determine the value of the item they are keeping. Value is measured in two forms: Functional Usefulness and Emotional Attachment.

To illustrate, I’ll tell you a story about myself.

My Dad owned a Chinese/Western food restaurant. It was a small neighborhood eatery, visited by the locals. Think back to times of Pink Ladies, Fuzzy Navels, Shirley Temples and Rob Roys.

He had quite the following. There were line-ups out the door every weekend. The community where he was located has a strong Scottish clientele. Imagine, a Chinese food restaurant hosting Robby Burns Day ceremonies, turning out authentic Haggis and entertaining the sell-out crowds with Highland Dancers and full Robby Burns Day ceremonies.

Dad was presented with his own kilt, brought back from a loyal patron on a visit back to Scotland. He wore it every year during the ceremonies. When my Dad passed away, we buried him with his kilt. I remember George, a regular restaurant patron, playing the bagpipes as we followed his casket at the graveyard.

One thing that I did keep of my Dad’s was this statue, made by another loyal patron — complete with glasses cut out of black construction paper and the black marker scribble for Dad’s mustache. The base of the statute reads “Hamish McChu”.

Just think of me as Linda Chu from the McChu clan…

Dad looks over me each night from atop of my wardrobe in the bedroom. What value does this item bring to me, you ask? Emotional or usefulness? You decide. Contact me and let me know what you think. Best regards.

I provide my clients with systems for organizing their office and home spaces and managing work-life balance. A lot of the advice I provide comes from the inspiration and ideas I’ve gotten from successful people I’ve met here in BC and around the world. This issue of Chu On This… kicks off a new segment called Productivity Pointers from Top Business People, where I will share the organizing tips and advice many experts in various fields have used to achieve success.

Our first expert for this Q & A segment is sixty4media co-founder, Rebecca Bollwitt. Rebecca has been named one of the Top Ten Women in Vancouver Technology to Watch and one of Canada’s Top Ten Most Influential Individuals in Social Media.
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More and more, social networking is being used to stay in touch with family, friends and colleagues and to boost business. But I barely have time to live my own life, much less to read what everyone else is up to. How do you manage your time and use social networking in an organized way? To answer these kinds of questions, I talked with WRITEIMAGE founder Jonathon Narvey, who helps organizations get their message out through social media.

Q. How is social media good for business when people are Tweeting, Facebooking and updating their status about what they just had for lunch? A. Filtering the information is the key to making it useful. You select the RSS streams, Twitter profiles and Facebook friends that you want to follow. If someone is always Tweeting about their lunch, the solution is simple – you would never follow that person in the first place. It’s the same idea as when you watch TV, in that you choose the channel you want to watch – except that you can probably get far more targeted information from scanning relevant status updates online for 10 minutes than from any TV show.

Q. Which tools do you use?

A. I manage several blogs to establish a presence in my chosen fields and build connections with others. I also guest blog on other websites. I use Facebook, LinkedIn and Twitter. These are the big sites. All of my social networks include both personal and professional connections. Often, there’s overlap, as colleagues become friends.

Q. But which tools are better for business?

A. All of them can be used for business. For instance, anyone can have a Facebook fan page for their business. LinkedIn is handy for building professional connections and finding professional associations. And Twitter is a convenient tool for finding influencers, connecting with them and broadcasting your message.

Q. Maintaining all those networks must be a lot of work. How do you manage your time?

A. Especially for those using social networks for business, the amount of time you use them will depend largely on how you want to use them. For passive connection-list building, a few minutes a day is probably all you need. If you’re using social networks for marketing campaigns, keep a strict schedule.

Social networks often include tools that automate functions, reducing the amount of time you need to spend maintaining them. For instance, you can set up your blog RSS feed (a summary of your most recent posts) to auto-Tweet whenever you publish, and then use Ping.fm to update all of your social networks at once.

Q. How do I de-clutter my social networking profiles?

A. Facebook and LinkedIn both let you customize the look of your profiles. You can select the applications you want and get rid of the rest. For instance, I organize my Facebook profile to show very minimal contact information, some links to my business and articles I’ve written. I keep it minimal to make an easier scanning experience for myself and others.

Social networking, just like email, can get out of control and consume what little time you have. Set your priorities and make social networking a part of your marketing plan, just as you would a face to face meeting or networking event.

We are pleased to announce that Linda Chu, Principal of Out of Chaos has teamed up as an associate with Kwela Leadership & Talent Management to offer a time management workshop.

Kwela is a Vancouver-based consulting company dedicated to developing business leaders and the systems that will achieve their strategic goals. They believe that leadership and organizational excellence are interrelated. Kwela works with businesses in Leadership Development, Team Development, Talent Management and Training programs.

Their Time Management workshop is designed for the business person to “Get Organized”. Learn how to develop effective workflow practices and sustain them in the long term. Reduce workplace stress and burnout. Focus your time on what is important.

Register for the next Public Program of Get Organized Time Management, on September 17, 2009. Join Kwela’s Principal, Russel Horwitz in this inaugural public program. Linda will look forward to seeing you there.

With the downturn in the economy many are finding themselves doing the work of two or more people. Take for instance a recent Vancouver-based client of mine who was in the position of hiring for a short-term entry level position in their company. The vacancy created a flurry of over 100 applicant resumes applying for the position.

Out of Chaos was originally called in to assist this busy manager with managing her tasks and creating a prioritized action plan. It was very clear early in our process that activities relating to hiring personnel were not this manager’s expertise.

In consultation with Sandra Reder, Managing Partner of Vertical Bridge Corporate Consulting, the following steps in the hiring process can easily bog down the best of managers, especially if they are not in your area of expertise:

1. Placing the advertisement on various job boards, website and possibly in print media
2. Receiving resumes (these days it can be anywhere from 75 to 150 resumes for one position)
3. Screening resumes to the job description and short-listing the suitable candidates
4. Pre-qualifying calls to the short-listed candidates to see how they communicate, as well as to confirm some basic details about them
5. Possibly doing a more in-depth pre-screen on the phone to find out more about their past work experience before bringing them in for face-to-face interviews

“Overall this can take one person well over 20 hours of their time (this is based on 75 resumes if there’s more, then time will obviously go up).”

What is your time worth? Consider the value of outsourcing hiring related activities to the experts and free yourself up to focus on your core business.

Moving can very quickly become one of the biggest stresses in your life, if you are not prepared and organized. Following a recent pack and move at a 5700 square foot home, our Vancouver-based professional organizers have some moving and packing tips to share.

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